Lauren Simone Publishing (LSP) House wants to ensure that all its customers are satisfied with their purchases. LSP sells books written and illustrated by young artists. Each purchase goes to issuing royalties to our youth. Returns are accepted within 10 days of receipt with a copy of your receipt.
Items purchased from dealers or resellers and not Lauren Simone Publishing House or Lauren Simone Publishing House.com directly are not eligible for return, refund, or exchange.
As part of our COVID-19 response, we will temporarily not allow store returns on books and other merchandise. For the most up-to-date information, please visit Lauren Simone Publishing House's Return and Refund Policies on our website.
Additional non-returnable items:
Returning Items Purchased on Lauren Simone Publishing House.com
Once a book is purchased, you have 24 hours to cancel your order by sending an email to firstname.lastname@example.org. All shipped orders will not be returned or refunded.
Damaged or Defective Items
If an item you received from Lauren Simone Publishing House.com is damaged or defective, you can return by mail for a refund or replacement or at any Lauren Simone Publishing House store for a refund.
Revised March 15, 2020